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One Writer's Ravings:
A Logophile's Blog
for Language Lovers


I called AT&T this morning to make some changes to my account. Predictably, I first had to endure several minutes of inane "conversation" with an inanimate voice, answering pointless questions until the voice was satisfied that it could not and would never understand me. Then I had to wait on hold for several more minutes (during which I hurled invective at AT&T concerning the stupidity and cruelty of recorded customer service) until an actual person finally came on the line and — also predictably — said, "Can I get your phone number?" Read More 
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